Beyond Words: B2B Customer Service and Sales Series - $895 What is the Eye Zone? How do you "Hold the Floor?" Do you have a Confident Voice? This extremely interesting 2-part DVD series covers basic and intermediate skills necessary to understand and use body language effectively in sales or customer service.

Item #: 6436

DVD Price: $895

Video Length: 32 Minutes

Purchase Includes: Beyond Words: B2B Customer Service and Sales Part 1 (Runtime: 11Mins) on DVD and Beyond Words: B2B Customer Service and Sales Part 2 (Runtime: 21 Mins); each with their own discussion guides. Only DVDs are instock. Also included is a free 29 Minute Live-Seminar on DVD featuring body language expert Jan Hargrave.

MORE. . .

Limited Time Offer (Phone Orders Only):  Buy One Copy of this program at full price and get additional copies for only $50 each.

A sales and customer service training video featuring leading body language expert Jan Hargrave. JanHargrave is considered the leading expert on body language, is a college professor, has written 4 books, and has provided body language consulting for many high profile court cases including the Scott Peterson case.

Are you ready to take your organization to the next level of sales and customer service?

In Part One (11 Minutes) you'll learn the following basic body language skills as they relate to Business to Business Customer Service and Sales.

In Part Two (21 Minutes) you'll move on to more advanced body language learning:

"Everyone we've shown the Beyond Words videos to has walked away feeling like they learned something very interesting, unique, and useful." Darin Hanks - Employee University

BONUS CONTENT!

Get a FREE NONVERBAL COMMUNICATION  VIDEO when you purchase this product.

Title:  ACTIONS SPEAK LOUDER THAN WORDS - 29 Minutes; featuring Jan Hargrave.

Description:   A live Jan Hargrave Seminar on DVD.  Whoever said "you can’t mix business with pleasure" obviously never met Jan Hargrave. Dubbed the "Body Language Lady" by the New York Post, Hargrave leads you through a lesson in nonverbal communication that combines validated silent messages with fun and laugher to help organizations increase productivity and produce successful teams through grasping the concept of proper and improper uses of nonverbal communication during the business day. Sit back, relax, let Jan do the talking (body language talk, that is) as you realize what your body has been communicating to the world around you.

(DVDs can be purchased online; VHS Tapes available only by phone order through the training division of HRIT Inc - Employee University  (888) 215-8532 Option 2)